무슨 발표인가
- Gmail에 'Help me write' AI 작성 보조 기능 추가
- Workspace에서 지난해 180억 회 사용
- 생성형 AI 기반 고급 글쓰기 기능
원문 (영어)
Editor’s Note: Here is a summary of what we announced at Google I/O 2023. See all the announcements in our collection . Seven years into our journey as an AI-first company, we’re at an exciting inflection point. We have an opportunity to make AI even more helpful for people, for businesses, for communities, for everyone.
We’ve been applying AI to make our products radically more helpful for a while. With generative AI, we’re taking the next step. With a bold and responsible approach, we’re reimagining all our core products, including Search. AI in our products “Help me write” in Gmail There are some great examples of how generative AI is helping to evolve our products, starting with Gmail.
In 2017, we launched Smart Reply, short responses you could select with just one click. Next came Smart Compose, which offered writing suggestions as you type. Smart Compose led to more advanced writing features powered by AI. They’ve been used in Workspace over 180 billion times in the past year alone.
And now, with a much more powerful generative model, we’re taking the next step in Gmail with “Help me write.” Let’s say you got an email that your flight was canceled. The airline has sent a voucher, but what you really want is a full refund. You could reply, and use “Help me write.”
Just type in the prompt of what you want — an email that asks for a full refund — hit create, and a full draft appears. It conveniently pulls in flight details from the previous email. It looks pretty close to what you want to send, but maybe you want to refine it further.
In this case, a more elaborate email might increase the chances of getting the refund. “Help me write” will start rolling out as part of our Workspace updates . And just like with Smart Compose, you’ll see it get better over time.
원문: Google Blog (Technology/AI) — "Google I/O 2023: Making AI more helpful for everyone" (2023-12-08) 공식 원문: https://blog.google/innovation-and-ai/technology/ai/google-io-2023-keynote-sundar-pichai/
